Payment

We accept all major credit cards. Although we us a PayPal system to process payments a PayPal account is not necessary. To continue without a PayPal account select “Pay with debit or credit card, or PayPal Credit” after you click “check out”.

Taxes

We are required to collect a 7% sales tax on all items sold to Florida residents. This sales tax is only applied to the products and not the shipping cost.

Shipping

Please allow 2-4 business days for your order to ship. We ship USPS Priority Mail which can take 1-3 business days depending on your distance from Central Florida. Should you need your order expedited, email us at info@kalebkares.com and we can accommodate your request for an extra fee.

Local Pickup – We offer free local pickup within the Central Florida area. If this option is selected during checkout, an email will be sent to coordinate a meeting.  All orders must be paid through our website first.

International – We currently do not ship internationally. Should you be located within the USVI or any other US territory please send us an email to info@kalebkares.com and we will invoice you directly with an exact shipping cost.

Returns

Due to our products being made to order we do not accept returns on any of our products. We value our customers and should you be unsatisfied for any reason, we ask that you contact us at info@KalebKares.com and we will work on making things right.

Damaged Items

If you believe you have received a damaged item, please send a clear photo of the damage to info@KalebKares.com along with the full name the order was placed under, the order number and the name of product. Note: Do not discard the product. The USPS must verify the original package along with the items. We will replace your order with the exact same item(s) ordered once verified.

Cancellation Policy

Minimum 24 hours notice of cancellation required. Notification for instance, in person, via email, mobile phone ‘text message’ and/or fax, or any other means will be accepted subject to confirmation in writing. We reserve the right to levy a $20 charge to cover any subsequent administrative expenses.

Prices

All prices are subject to change without notice.

Privacy Policy

We have the utmost respect for our customers’ privacy. Customer information is collected only for processing your order. This information is kept confidential and is not shared. Kaleb Kares does not knowingly collect, either online or offline, personal information from persons under the age of 13. If you are under 18, you may use KalebKares.com only with the permission of a parent of guardian. Should you choose to create an account, you will receive a periodic newsletter from our company that you can opt out of at the bottom of the newsletter.